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Privacy Policy

Last Updated: March 15, 2024

1. Scope

This Privacy Notice is dedicated solely to personal information processed by Sych Inc. in relation to its product, WriftAI. It applies to interactions with our WriftAI platform, including but not limited to its website, any hosting service for applications related to WriftAI, forums, blogs, and both online and offline offerings associated specifically with WriftAI (collectively referred to as the "Services"). This notice also encompasses your use of WriftAI's open or closed source software (the "Software"), underlining our commitment to your privacy solely within the context of WriftAI.

Throughout this notice, "WriftAI", "we", "us", and "our" exclusively refer to Sych Inc. and its operations related to the WriftAI product. As the creators and maintainers of WriftAI, we are committed to protecting your privacy and handling your data in an open and transparent manner.

2. What personal information do we collect?

2.1. Account creation

If you create an account with the Services, we will collect certain personal information about you, such as your name, email address, user ID, and authentication information.

2.2 Communications with Us

We may collect personal information from you such as your email address when you request information about or show interest in our Services or Software, register for our newsletter, request customer or technical support, communicate with us, or otherwise provide personal information to us.

2.3. Data you provide in connection with our Services

We collect the information you provide to the Services (including any personal information that you choose to include when using the Services, such as your name and/or email address).

2.4. Surveys

We may contact you to participate in surveys. If you decide to participate, we may ask you for certain information which may include personal information.

2.5. Community features

We may offer community features such as forums, blogs, or social media pages. If you decide to use certain community features, you may be presented with additional terms of service and or privacy notices relevant to those features or external services. Any content you provide on the public sections of these channels will be publicly accessible and is not subject to privacy protections referenced herein.

2.6. Information we automatically collect

We may also collect certain information automatically when you use the Services. This information may include your user settings, unique identifiers associated with your browser or device (including Technologies), details about your browser, operating system or device, Internet service provider, pages that you visit before and during your use of the Services, information about the links you click, and other information about how you use the Services.

We may also monitor your use of the Software, and compile information related to such use, including statistical and performance information related to the operation and use of the Software (“Usage Data”). Usage Data collected by the Software does not include IP address or browser user agent. As between WriftAI and you, all right, title and interest in the Usage Data and all intellectual property rights therein, belong to and are retained solely by us, and we may use such Usage Data for any purpose permitted by law, including for data gathering, analysis, Software and Services enhancements and improvements, marketing, and as may be required by applicable law or regulation.

2.7. Cookies, pixel tags/web beacons, and analytics information

We, as well as third parties that may provide content or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to collect information through the Services. Technologies are essentially small data files placed on your device that allow us and our partners to record certain pieces of information when you visit or interact with our Services.

Our use of such Technologies falls into the following categories: (i) operationally necessary Technologies; (ii) personalization Technologies; and (iii) analytics or measurement Technologies;.

2.7.1 Cookies

Cookies are small text files placed in device browsers to store their preferences. We and our third-party partners use cookies for different reasons, including to see which areas and features are popular and to count visits to our Sites. Some cookies are required for technical reasons in order for our Sites to operate. Other cookies enable us to track and target the interests of our users to enhance the experience on our Sites (see section 2.7.3). Most browsers allow you to block and delete some or all of the cookies used by a site. However, note that if you choose to block or delete all cookies, the Services may not work properly.

2.7.2 Pixel tags/web beacons

We may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

2.7.3 Analytics

We may use Google Analytics and other service providers to collect and process analytics information on our Services. For more information about how Google uses data, please visit google.com/policies/privacy/partners. You can opt out of Google Analytics’ collection and processing of data generated by your use of our website by going to tools.google.com/dlpage/gaoptout

3. How do we use your information?

We use your personal information for a variety of business purposes, including:

3.1. To provide the services and software, such as:

  • Operating, maintaining, and improving the Services and Software;
  • Providing and facilitating the delivery of Services and Software you request;
  • Fulfilling our contract with you;
  • Responding to your questions, comments, and other requests;
  • Processing your payment card or other financial information for products or Services purchased; and
  • Providing access to certain areas, functionalities, and features of our Services.

3.2. Administrative purposes, such as:

  • Pursuing our legitimate interests, such as research and development (including marketing research), network and information security, and fraud prevention;
  • Measuring interest and engagement in the Services and Software;
  • Developing new products and services;
  • Ensuring internal quality control and safety;
  • Authenticating and verifying individual identities;
  • Carrying out audits;
  • Communicating with you about your account, the Services and the Software;
  • Preventing and prosecuting potentially prohibited or illegal activities;
  • Enforcing our agreements; and
  • Complying with our legal obligations.

3.3. Marketing our products, services, and software

We may use personal information to tailor and provide you with product announcements and other content. We may provide you with these materials as permitted by applicable law.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth below.

3.4. Purposes for which You consent

We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent, as required.

3.5. De-identified and aggregated information use

We may use personal information and other information about you to create de-identified and/or aggregated information. De-identified and/or aggregated information is not personal information, and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.

4. To Whom Do We Disclose Your Personal Information?

4.1. Service providers

We may disclose your personal information with our service providers for the purposes described in Section 3 (How do we use your information).

4.2. Disclosures to protect us or others

We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation or prosecution of suspected or actual illegal activity.

4.3. Merger, sale, or other asset transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

5. International data transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, Canada or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

6. Your choices

6.1. General

You may have the right to opt out of certain uses of your personal information.

6.2. Email communications

You can unsubscribe from WriftAI emails by using the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails, and you will not be able to opt out of those communications (e.g., communications regarding the Services, or updates to our Terms or this Privacy Notice).

6.3. “Do not track”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

6.4. Cookies

You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. Please note you must separately opt out in each browser and on each device.

7. Your privacy rights

You may have privacy rights regarding your personal information.

  • You may request a copy of your personal information or request to correct, update, or delete your personal information.
  • You may request that we disclose what personal information we collect, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties to whom we disclose personal information.
  • Where required by law, you can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
  • If we collected and processed your personal information with your consent, where required by law, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

WriftAI does not discriminate against you for exercising your rights or offer you financial incentives related to the use of your personal information.

8. Data retention

WriftAI retains the personal information we receive as described in this Privacy Notice for as long as you use our Services or Software or as necessary to fulfill the purposes for which it was collected.

9. Security

We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure. We may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services or Software. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or e-mail.

10. Children's information

The Services and Software are not directed to under 13 (or the applicable age of majority as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below, and we’ll promptly take steps to delete such information and terminate the child’s account.

11. Third-Party websites and applications

The Services and Software may contain links to other websites/applications and other websites/applications may reference or link to us. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third party websites or applications is at your own risk.

12. Changes to our privacy policy

We may revise this Privacy Notice from time to time in our sole discretion. We encourage you to periodically review this page to ensure that you are familiar with those changes. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue to use the Support Services or Software after the new Privacy Notice takes effect.

13. Contact us

If you have any questions about our privacy practices or this Privacy Notice, or if you wish to submit a request to exercise your rights as detailed in this Privacy Notice, please contact us at legal@sych.io.

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